Legal notice

In compliance with article 10 of Law 34/2002 on Information Society Services and Electronic Commerce, we inform users of our data:

Company Name: WORKEVENTS TEAM, S.L.

Registered Office: Calle Madrazo 33

NIF: B09656802

E-Mail: info@wevents.es

Web: www.workfest.es , www.wevents.es and www.eventmasters.es

Registry data: Company registered in the Mercantile Registry of Barcelona, Volume 48168, Folio 215, Full B574564, 1st inscription.

1. OBJECT

WORKEVENTS TEAM, S.L. (hereinafter also the provider) as the party responsible for the website, makes this document available to users, which regulates the use of the websites:

• www.workfest.es
• www.wevents.es
• www.eventmasters.es

With which we intend to comply with the obligations set forth in Law 34/2002, on services of the Information Society and Electronic Commerce (LSSICE or LSSI), as well as inform all users of the website regarding the conditions of use of the website.

Through the website, WORKEVENTS TEAM, S.L. provides users with access to and use of different services and content made available through the website.

Anyone accessing this website assumes the role of user (hereinafter the user), and implies full and unreserved acceptance of each and every one of the provisions included in this Legal Notice, as well as any other legal provisions that may be applicable.

As users, you must carefully read this Legal Notice on any of the occasions you enter the website, as it may be modified since the provider reserves the right to modify any type of information that may appear on the website, without there being an obligation to give prior notice or inform users of said obligations, the publication on the provider’s website being sufficient.

2. CONDITIONS OF ACCESS AND USE OF THE WEB

2.1. Free access and use of the web.

The provision of services by WORKEVENTS TEAM, S.L. is free of charge for all users. However, some of the services provided by the provider through the website are subject to the payment of a certain price in the general contracting conditions.

2.2. User Registration.

In general, the provision of the Services does not require prior subscription or registration of Users. Even so, WORKEVENTS TEAM, S.L. conditions the use of some of the services to the prior completion of the corresponding User registration. This registration will be made in the manner expressly indicated in the service section itself.

2.3. Veracity of the information.

All the information provided by the User must be truthful. For these purposes, the User guarantees the authenticity of the data communicated through the forms for the subscription of the Services. It will be the responsibility of the User to keep all the information provided to WORKEVENTS TEAM, S.L. permanently updated so that it responds, at all times, to their real situation. In any case, the User will be solely responsible for the false or inaccurate statements made and for the damages caused to the provider or to third parties.

2.4. Minors.

For the use of the services, minors must always obtain prior consent from their parents, guardians or legal representatives, who are ultimately responsible for all acts carried out by minors in their care. The responsibility for determining the specific content accessed by minors corresponds to them, which is why if they access content that is not appropriate for the Internet, mechanisms should be established on their computers, in particular computer programs, filters and blocks, that allow limiting the available content and, although they are not infallible, they are especially useful for controlling and restricting the materials that minors can access.

2.5. Obligation to make correct use of the web.

The User agrees to use the website in accordance with the Law and this Legal Notice, as well as morality and good customs. Indeed, the User will refrain from using the page for illegal or prohibited purposes, harmful to the rights and interests of third parties, or that in any way may damage, disable, overload, deteriorate or prevent the normal use of computer equipment or documents, files and all kinds of content stored on any computer equipment of the provider.

In particular, and by way of example, but not exhaustive, the User undertakes not to transmit, disseminate or make available to third parties information, data, content, messages, graphics, drawings, sound or image files, photographs, recordings, software and, in general, any kind of material that:

(A) is contrary to, disparages or violates fundamental rights and public freedoms recognized constitutionally, in international treaties and other current regulations;

(B) induces, incites or promotes criminal, denigrating, defamatory, violent or, in general, actions contrary to law, morality and public order;

(C) induces, incites or promotes actions, attitudes or discriminatory thoughts based on sex, race, religion, beliefs, age or condition;

(D) is contrary to the right to honor, personal or family privacy or the image of people;

(E) in any way damages the credibility of the provider or third parties; and

(F) constitutes illegal, misleading or unfair advertising.

3. EXCLUSION OF GUARANTEES AND RESPONSIBILITY

The provider is exempt from any type of liability derived from the information published on our website, provided that this information has been manipulated or introduced by a third party.

This website has been reviewed and tested to ensure that it works correctly. In principle, correct operation can be guaranteed 365 days a year, 24 hours a day. However, the provider does not rule out the possibility that there may be certain programming errors, or that causes of force majeure, natural disasters, strikes, or similar circumstances occur that make access to the website impossible.

WORKEVENTS TEAM, S.L. does not grant any guarantee nor is it responsible, in any case, for damages of any nature that may arise from the lack of availability, maintenance and effective operation of the website or its services and content; of the existence of viruses, malicious or harmful programs in the contents; of the illicit, negligent, fraudulent or contrary use of this Legal Notice and conditions of use; or the lack of legality, quality, reliability, utility and availability of the services provided by third parties and made available to users on the website.

The provider is not responsible under any circumstances for damages that may arise from the illegal or improper use of this website.

4. COOKIES

The provider’s website may use cookies (small information files that the server sends to the computer of the person accessing the page) to carry out certain functions that are considered essential for the correct functioning and viewing of the site. The cookies used are, in any case, temporary in nature, with the sole purpose of making navigation more efficient, and disappear when the user session ends. Under no circumstances will cookies be used to collect personal information. For more information, see our Cookies Policy.

5. LINKS (LINKS)

From the website it is possible to be redirected to sponsored content, advertisements and / or affiliate links and / or third-party websites.

Among the links provided, there is the possibility of informing or referring to products and / or services of third parties. Since we cannot control the content introduced by third parties from the web, WORKEVENTS TEAM, S.L. does not assume any responsibility for said content, nor does it guarantee the experience, integrity or quality of its products. In any case, the provider states that it will proceed to the immediate withdrawal of any content that may contravene national or international legislation, morality or public order, proceeding to the immediate withdrawal of the redirection to these websites, informing the competent authorities of the content in question

WORKEVENTS TEAM, S.L. will have these links published until they are eliminated or suspended by the provider or by the advertiser, and will not be responsible even if these ads can be indexed by other search engines outside this website.

The provider is not responsible for the information and content stored, by way of example but not limited to, in forums, chats, blog generators, comments, social networks or any other means that allows third parties to publish content independently on the provider’s website. However, and in compliance with the provisions of art. 11 and 16 of the LSSICE, the provider is available to all users, authorities and security forces, and actively collaborating in the withdrawal or, when necessary, the blocking of all content that may affect or contravene national or international legislation, rights of third parties or morality and public order. In the event that the user considers that there may be any content that could be subject to this classification, please notify the administrator of the website immediately.

However, WORKEVENTS TEAM, S.L. informs you that any contractual or extra-contractual relationship that the user formalizes with these third parties, affiliates or advertisers through the link provided by this website, will be valid only and exclusively between the user and the advertiser and / or third person and WORKEVENTS TEAM, S.L. will not have any type of responsibility for the damages or losses that could be caused by the provision of services and / or contractual or extra-contractual relationships carried out between the user and the advertisers or third parties contacted through this portal since the provider only acts as an intermediary or advertising medium.

6. PROTECTION OF PERSONAL DATA

The provider is deeply committed to compliance with personal data protection regulations and guarantees full compliance with the obligations set forth, as well as the implementation of the security measures set forth in the European Data Protection Regulation and Spanish data protection regulations. For more information, see our Privacy Policy.

7. INTELLECTUAL AND INDUSTRIAL PROPERTY

The website, including but not limited to: programming, editing, compilation and other elements necessary for its operation, designs, logos, texts, photographs and / or graphics are the property of the provider or, if necessary, has the license or express authorization from the authors. All the contents of the website are duly protected by intellectual and industrial property regulations.

Regardless of the purpose for which they were intended, the total or partial reproduction, use, distribution and public communication require prior written authorization from the provider. Any use not previously authorized by the provider will be considered a serious breach of the intellectual or industrial property rights of the author.

The designs, logos, text and / or graphics outside the provider and that may appear on the website, belong to their respective owners, being themselves responsible for any possible controversy that may arise regarding them. In any case, the provider has the express and prior authorization from them.

The provider recognizes in favor of its owners the corresponding industrial and intellectual property rights, not implying the mention or appearance on the website, of the existence of rights or responsibility of the provider over them, nor endorsement, sponsorship or recommendation by the same.

To make any type of observation regarding possible breaches of intellectual or industrial property rights, as well as on any of the contents of the website, you can do so through the email address indicated above.

8. APPLICABLE LAW AND JURISDICTION

For the resolution of disputes or issues related to this website or the activities carried out on it, Spanish legislation will apply, to which the parties expressly submit, the Courts and Tribunals of Barcelona being competent for the resolution of all conflicts arising from or related to its use.

GENERAL CONTRACTING CONDITIONS

1. PARTIES AND ACCEPTANCE OF THE GENERAL CONTRACTING CONDITIONS:

(hereinafter also the General Conditions or CGC):

On the one hand, the provider of tickets to events, WORKEVENTS TEAM, S.L., (hereinafter also the provider), with registered office at C/Madrazo 33, 08006, Barcelona, N.I.F. B09656802, and e-mail: info@wevents.es, being the owner of the website www.workfest.es, exposes the contractual document that will govern the contracting of tickets through the website reviewed.

And on the other, the User – Client (hereinafter the User), registered on the website through a username and password, over which he has full responsibility for use and custody, being responsible for the veracity of the personal data provided to the provider.

BOTH Accept this document, and implies that the user:

1. Has read, understands and comprehends what is stated here.
2. That he is a person of legal age and with sufficient capacity to contract.
3. That assumes all the obligations set forth herein.
4. That has read and accepts these general purchase conditions from the moment you acquire any ticket offered.

This document can be printed and stored by Users.

The provider makes available to them the e-mail address info@wevents.es so that they can raise any questions about these conditions.

These conditions will have an indefinite period of validity and will be applicable to all contracts made through the website www.workfest.es of the provider.

The provider reserves the right to unilaterally modify said General Conditions, without this affecting the goods or promotions that were acquired prior to the modification, in order to improve the services offered. In any case, before buying tickets, these general conditions must be consulted.

It is advisable to save a copy of the data contained in the tickets purchased.

WORKEVENTS TEAM, S.L. is not responsible for the consequences that may result from improper use of the tickets for sale on the web.

The civil liability of WORKEVENTS TEAM, S.L. for the tickets supplied is limited to the amount thereof, the user waives the right to claim any liability from WORKEVENTS TEAM, S.L. for any reason in any case of dissatisfaction with the tickets purchased on the website www.workfest.es, as well as possible failures, slowness of access or errors in accessing the website, including loss of data or other type of information that may exist on the computer or network of the user accessing the website www.workfest.es.

WORKEVENTS TEAM, S.L. is a company specialized in the remote sale of tickets to events organized by the provider. WORKEVENTS TEAM, S.L. sells them remotely over the Internet through its website.

2. OBJECT OF THE CONTRACT:

2.1 Scope of application: The purpose of this contract is to regulate the contractual relationship of sale and purchase established between the provider and the user at the moment in which the latter accepts these purchase conditions during the online contracting process by checking the corresponding box. These GTC will apply from the day the order is placed.

The contractual relationship of sale involves the delivery, in exchange for a certain price publicly displayed through the website, of the ticket(s) to the specific event.

2.2 Territory of application: The virtual store of www.workfest.es is active throughout Spain.

2.3 Capacity to contract: In order to place an order, you must be of legal age and have the capacity to contract.

2.4 Customer acceptance: The validation of the purchase through the website www.workfest.es is done by email and also implies the automatic acceptance of the GTC. These conditions are available on the website www.workfest.es or, if you wish and request, we can make it available to you by email.

2.5. Modification of the General Contracting Conditions: WORKEVENTS TEAM, S.L. reserves the right to make changes and/or modifications to these GTC. We advise our customers to review them regularly. In the event that these changes or modifications are introduced after a reservation has been made, the conditions in force on the date on which said reservation was made will apply.

3. INFORMATION PROVIDED ON THE WEBSITE www.workfest.es:

3.1 Publication of prices: The prices of the tickets are those shown in each of the events on our website www.workfest.es.

3.2 Information on ticket sales: The information contained in our advertising, brochures, other written material, on our website or provided to you constitutes an invitation to make a purchase. The contents of www.workfest.es are constantly being renewed and updated to offer our customers the most complete and detailed information possible. All contractual information present in www.workfest.es is shown in Spanish (Castilian) and communication with customers and users, as well as the formalization of the contract, will be carried out in this language.

The tickets are for in-person events, although these can be followed by streaming.

3.3 Availability: There may be occasions when the number of tickets desired are not available due to full capacity. In these cases, the event in question will be visible, but the purchase of tickets will not be available.

3.4 Reservations 24 hours a day, every day of the year: The reservation management hours are twenty-four (24) hours three hundred and sixty-five (365) days of the year. Although the confirmation email and access to the tickets or link to connect to the event may be received during the 24 hours after your purchase or the first business day following your purchase.

3.6 Fraud: If WORKEVENTS TEAM, S.L. suspects or detects any anomaly or fraud, it reserves the right to cancel the transaction for security reasons.

4. PURCHASE PROCEDURE:

In order to finalize the purchase of tickets from the provider, the user must register through the website by creating a user account. To do this, the user must freely and voluntarily provide the personal data that will be required. You can also make the purchase without registering as a guest.

The user will select a username and password, undertaking to make diligent use of them, and not make them available to third parties, as well as to notify the provider of the loss or theft of the same or of possible access by an unauthorized third party, so that it proceeds to immediate blocking.

The user may not choose as a username words that are intended to confuse others by identifying him as an integral member of the provider, as well as offensive, libelous expressions and, in general, contrary to the law or the requirements of morality and good customs.

It is reported that in accordance with the requirements of art. 27 of Law 34/2002 on Services of the Information Society and Electronic Commerce, the contracting procedure will follow the following steps:

1. Choose the ticket by clicking on the desired event, so that another page will open in which you can select the number of tickets and the modality.
2. If by mistake you have added any that you did not want, you must put the number of tickets to 0.
3. Once the ticket(s) have been chosen, you must click on the buy tab to place the order. By clicking on this option, the confirmation of the purchase will appear (summary of the order placed, your data and chosen payment method).
4. The user’s credentials will be requested in three ways:
   1. user registration: if you are not a previously registered user, in order to make the purchase (said registration is free), you must complete a data collection form (in which you will have to accept the Privacy Policy). Once this is completed, you will receive an email confirming the registration at the email address indicated.
   2. If you are already registered and are already a customer: you can access your data by clicking on the already registered user button, enter your username and password
   3. Purchase as a Guest: a series of personal data is requested in order to process the order and subsequent delivery, and then the user’s consent is requested to save their data. If you provide it, it is saved and you will be sent product information if you allow it, if not, the data will be saved for future purchases only.

You must check the spam and junk mail controls in your email inbox and always verify that the contact details you provide are correct.

1. Once registered, a verification box will appear that you must check since it is the acceptance of these General Contracting Clauses and the Privacy Policy.
2. To finish the process, you must click on the place order button.

In any case, the provider’s contracting platform will inform the user, once the contracting procedure has been completed, via email regarding all the characteristics, price, date of contracting.

If there is any type of error at any point in the order, you must notify it immediately to the e-mail address that will appear on the web to proceed to correct this error.

If you have any questions, you can contact our Customer Service through any of the methods provided on the website www.workfest.es.

WORKEVENTS TEAM, S.L. will provide Customer Service for FREE through our contact email info@wevents.es, if you choose another alternative means of communication, the user is responsible for the particular cost of it.

WORKEVENTS TEAM, S.L.

PURCHASE AS GUEST

This website also allows purchase through the purchase as a guest functionality. In this purchase mode, you will only be asked for the data essential to process your order. Once the purchase process is complete, you will be offered the possibility of registering as a user or continuing as an unregistered user.

5. TICKETS:

Once the purchase is complete and payment has been received, WORKEVENTS TEAM, S.L. will send you a reservation confirmation email with the link to access the event.

It is the user’s responsibility to verify that the ticket details are correct.

The number of tickets that each User can buy for each event will be limited. They cannot be transferred or resold as established by law.

6. PRICES AND TERMS OF VALIDITY OF OFFERS:

All prices displayed in the events of www.workfest.es include VAT in force at the time of purchase. All prices listed on the web are valid and will be expressed in the Euro currency (€). Events are only free for guests.

The user will receive the order invoice at the email address provided by the user once the purchase is made.

The prices applicable to the tickets for each event will be those published on the web and applied automatically by the contracting process in the last phase of the same.

In the cases of promotions of limited duration or when the assistant is invited, the discount or promotion will be applied as long as it is confirmed that the area is one of those indicated and when it is a promotion if the order has been registered during the promotion period.

The data recorded by the different payment methods constitute proof of the date on which the financial transactions were carried out and will serve to determine whether or not said order is subject to promotion.

For any information about the order, the User may contact the provider’s customer service telephone number or via email to the address provided.

7. FORMS OF PAYMENT:

Below, we detail the available systems:

7.1 Payment by credit or debit card: The user must have a valid credit or debit card, where they must specify all the digits of the card number in the corresponding form. The operation is formalized at the time of placing the order. Only payments with secure cards are accepted in which your identity as the cardholder is authenticated according to the method established by your bank, through secure electronic commerce («Verified by Visa» and «MasterCard SecureCode»). The order cannot be taken into account and will not be processed until the payment has been authorized by your bank or savings bank.

The system called SSL (Secure Sockets Layer) is used, a payment system in a secure environment since it allows the encryption of the information transmitted during the transaction, ensuring its confidentiality.

7.2 PayPal: Once the purchase is complete, if this form of payment is chosen, you will be redirected to the official PayPal website where you can make the payment. Once the payment has been made correctly, your order will be completed and an email will be sent with the summary of your purchase. By clicking the “Return to the website” button, you will return to the website to view the order and be able to print it.

PayPal automatically encodes confidential data using the most advanced technologies available on the market. PayPal has its own privacy policies and WORKEVENTS TEAM, S.L. has no responsibility for them.

7.3 Promotional code: WORKEVENTS TEAM, S.L. gives its customers the option of accessing through a promotional code that they send them, in order to have free access to the event.

8. RIGHT OF WITHDRAWAL, CANCELLATION:

The right of withdrawal will not be applicable.

Cancellation: If the service provider makes a change of date of the event and the new date is not good for the user or if the user wishes to cancel the purchase of the tickets, they will be given a voucher for the amount of the price of the ticket(s) so that they can spend it on the event they want and when they want.

9. NULLITY AND INEFFECTIVENESS OF THE CLAUSES:

If any clause included in these General Conditions is declared, totally or partially, null or ineffective, such nullity or ineffectiveness will affect only said provision or the part thereof that is null or ineffective, the General Conditions remaining in all other respects, having such provision, or the part thereof that is affected, as not put.

10. ONLINE DISPUTE RESOLUTION:

In accordance with Art. 14.1 of Regulation (EU) 524/2013, the European Commission provides a free access platform for the online resolution of disputes between the USER and the PROVIDER, without the need to resort to the courts of justice, through the intervention of a third party, called Dispute resolution body, which acts as an intermediary between both. This body is neutral and will dialogue with both parties to reach an agreement, and may finally suggest and/or impose a solution to the conflict. Link to the ODR platform: http://ec.europa.eu/consumers/odr/.

11. APPLICABLE LAW AND JURISDICTION:

These conditions will be governed or interpreted in accordance with Spanish legislation in what is not expressly established. The provider and the user agree to submit any controversy that may arise from the provision of the services object of these Conditions, to the Courts and Tribunals of the provider’s domicile (if it is not considered as a consumer for the purposes of the TRLGDCU) or of the user (if it is considered as a consumer for the purposes of the TRLGDCU).

12. APPLICABLE REGULATIONS:

These General Conditions are subject to the provisions of:

European regulations governing electronic commerce:

• Directive 97/7/EC on the protection of consumers in respect of distance contracts (Distance Selling Directive);
• Directive 2000/31/EC on certain legal aspects of information society services, in particular electronic commerce, in the internal market (Directive on electronic commerce).

Spanish regulations:

• Law 3/2014, of March 27, which modifies the consolidated text of the General Law for the Defense of Consumers and Users.
• Law 7/1998, of April 13, on General Contracting Conditions, and subsequent modifications,
• REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of April 27, 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation)
• Organic Law 3/2018, of December 5, on the Protection of Personal Data and Guarantee of Digital Rights, and
• Law 34/2002 of July 11, on Services of the Information Society and Electronic Commerce and subsequent modifications.

13. COMMENTS AND SUGGESTIONS:

Your comments and suggestions are welcome. Please send us such comments and suggestions via our contact form.

In addition, we have official complaint forms available to consumers and users. You can request them through our contact form or email address provided.